Aitin
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Support

Need help with Aitin?

Updated: June 18, 2026

Aitin is the travel planner app by JOAT LIMITED, located in Hong Kong. Use the contacts below for product support, privacy, and account deletion help.

General support

For questions about Aitin, app availability, trips, purchases, or website issues, email travel@aitin.app.

Privacy and account deletion

For general support, email travel@aitin.app. For privacy, account deletion, access, correction, export, or other data requests, email acc@aitin.app. In-app account deletion: Settings tab -> Profile settings -> Delete account.

Product information

  • Company legal name: JOAT LIMITED
  • Location: Hong Kong
  • Product: Aitin travel planner app
  • Domain: https://aitin.app